Secure Storage in Ashland, OR
2855 OR-66
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Reviews from Customers of Secure Storage in Ashland, Oregon

 

Average rating / 421 reviews

5 Out of
5 stars

         
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Secure Storage Ashland


  • 5 out of 5 stars
    Great job only problem was the jump in price of 40 $ a month at the very end but very safe very clean place !!

     


  • 5 out of 5 stars
    I appreciate how easy you made it to get my stuff in and transfer the unit into my name. When it was time to close the unit it was just as easy. Thank you Shelly

     


  • 5 out of 5 stars
    This was my first ever storage experience and what delight it was Friendly staff and breeze to get in and out,

     


  • 5 out of 5 stars
    Very helpful! Highly recommend Secure Storage in Ashland!

     


  • 5 out of 5 stars
    Very happy with secure storage. Management is easy to deal with and very accommodating.

     


  • 5 out of 5 stars
    Really happy with the cleanliness and the security afforded by keeping our extra belongings at Secure Storage....great place.

     


  • 5 out of 5 stars
    We had a great experience! At a really busy time--moving! they were on top of things, were extremely friendly and let us know when we accidentally forgot to lock up. This storage facility and its staff was excellent!

     


  • 5 out of 5 stars
    Great facility Very nice people, been there there 15 years never any problems

     


  • 5 out of 5 stars
    Excellent

     


  • 5 out of 5 stars
    Very good! Thank you. We really appreciated the ability to use your moving truck, and for so reasonably. Marnie and Jack.

     


  • 5 out of 5 stars
    Matt, Cindy and Vanessa are the best. Helpful at every turn. Happy customer for 30 years.

     


  • 4 out of 5 stars
    I am happy with the space and cleanliness + security of the property, however, I am unhappy with the amount of the rent increase. I realize you hadn't raised the rates in a long time but I wish that the price increase had been less than 50%. It seems extreme, especially in these challenging days. Thanks for listening, Selene Seltzer

     


  • 5 out of 5 stars
    The facility is always perfectly clean and orderly. You can tell by the units that the facility is maintained with care. Larry A

     


  • 5 out of 5 stars
    So far really good! Price increase aside, the facility is always clean, secure and not too crowded

     


  • 5 out of 5 stars
    So far so good.

     


  • 5 out of 5 stars
    Love this facility. Property is kept in pristine condition. Owners are professional and friendly. Access hours are convenient. Great location.

     


  • 4 out of 5 stars
    All my experiences have been positive. Truly . . . in my experience, the Walkers have always been kind, patient & understanding. When we've visited the facilities we've been impressed with the state of the grounds & the security provided. We couldn't be more pleased with their service!

     


  • 5 out of 5 stars
    It's been great, thank you.

     


  • 5 out of 5 stars
    You both are incredible to work with as well as you personally add to the Ashland community in a very positive way. I have nothing but great things to say about how you run the business and your customer service skills are off the chart. Thank you for everything over the years. Kind regards, Billie

     


  • 5 out of 5 stars
    Facility is well kept, security systems work well, and generally speaking access hours to facility are adequate. Management is generally available and there to address any concerns or questions as they arise, however a 20% increase in fees seemed a bit much.

     


  • 5 out of 5 stars
    Lovely experience and lovely people in charge of Secure Storage!

     


  • 5 out of 5 stars
    I LOVE everything about Secure Storage, except for the rent increases! (As a single woman, on a fixed income, it’s getting tougher to stay. But, I am doing my best. It would be nice to get a discount for paying quarterly, or every six months.) I would never trust anyone else to take care of my possessions like Marc and his staff do. They are phenomenal in every respect.

     


  • 5 out of 5 stars
    The powers that be have been very accommodating

     


  • 5 out of 5 stars
    Secure Storage is everything one could ask for in a storage facility. Trustworthy, helpful, and kind management. Well designed facility and great security system and people.

     


  • 5 out of 5 stars
    We like doing business with Secure Storage. The facility is clean and convenient and the managers are always friendly and helpful.

     


  • 5 out of 5 stars
    Cindy and Matt are always helpful and a pleasure to interact with

     


  • 5 out of 5 stars
    I rarely give "10". While I find the managers very professional and nice to deal with and they keep the facility very clean, I find that raising the rent as much as was done this year is gouging. I just cannot believe that the corporation's expense went UP that much. But, as a business, you captured the need of people who have minimal other choices in Ashland.

     


  • 5 out of 5 stars
    You have always done super fine caring and diligent job and it is always a pleasure to deal with you and am very appreciative that I have my space there!

     


  • 5 out of 5 stars
    Always very positive

     


  • 5 out of 5 stars
    I feel your place is kept very clean, safe and managed well. But, my opinion, going from $100. A month to $140. A month, was a huge rise, for those who don’t have garages or can’t have sheds,etc. Where they live. And on tight budgets, we appreciate that safe, clean storage I understand, where costs have gone up. For just about everything. Did it go up that much.. I’m just saying, it’s so sad how life has gotten so expensive. Donna

     


  • 5 out of 5 stars
    I have had a great experience with Secure Storage. However I am sorry that the rates have gone up so much.

     


  • 5 out of 5 stars
    Matt and Cindy are great people, always looking out for customers.

     


  • 5 out of 5 stars
    It is always pleasant and easy to address transactions with Secure Storage. In addition the staff is very fair and honest.

     


  • 5 out of 5 stars
    Always a pleasure to deal with Secure Storage - the site is meticulously kept and the staff are always available to handle anything that comes up.

     


  • 4 out of 5 stars
    Great service and grateful. There was a large price increase that seem to be to much to quick ! If it was 20$ I could see. but a 40$ increase was to much and I have to rethink things. Other than that I do like this business .

     


  • 5 out of 5 stars
    Im very glad that i decided to store my tools/things at ASHLAD SECURE STORAGE, with Cindy and Matt. I now consider them my friends. iv'e been storing my stuff at the Ashland SECURE STORAGE for years and I currently rent two 5ft x1 0ft units. I don't own a home so i don't have another space to store my things. I care less about security than Convenience. Due to the recent price increase by the owner I most likely will either pair down to just one unit or terminate both units. I'm very thankful for meeting Cindy and Matt.

     


  • 5 out of 5 stars
    I am completely satisfied with my many years of experience with Secure Storage in Ashland.

     


  • 5 out of 5 stars
    very good

     


  • 5 out of 5 stars
    very helpful managers, lovely people to deal with. Could not ask for a better experience.

     


  • 5 out of 5 stars
    Professional owners, clean facility, safe and secure units. Love the owners and appreciate how hard they work to make the facility a top notch operation.

     


  • 5 out of 5 stars
    Cindy and Matt are the BEST!! They are ALWAYS helpful and run a top notch professional service. I have had several storage rooms with Secure Storage (Ashland) over the past 10+ years. The grounds and units are in pristine condition, super clean and safe with coded gate access. I am grateful for your team and their dedication to providing a safe space for things we hold dear.... They make a difference! Dee Dee V.

     


  • 5 out of 5 stars
    My experience has been positive.

     


  • 5 out of 5 stars
    Great management, helpful, trustworthy, and competent. I feel that Secure Storage lives up to its name. Very well kept, operated and designed storage facility.

     


  • 5 out of 5 stars
    Secure Store folks go above and beyond to accommodate clients ' needs which makes it a guaranteed place to keep your belongings safe.

     


  • 5 out of 5 stars
    Excellent Helpfull

     


  • 5 out of 5 stars
    My experience with Secure Storage has always been easy. The facility is indeed secure which I appreciate . Friend's owners.

     


  • 5 out of 5 stars
    outstanding

     


  • 5 out of 5 stars
    Having used this Storage Company a decade ago, It was my preferred choice when the need arose. I have recommended and will continue to recommend Cindy and Matt as custodians of my belongings. They are fine accommodating people. Thank You Laura Nicholas

     


  • 5 out of 5 stars
    I've stored personal and business inventory type items at Secure Storage since 2004. I've never had a bad experience with any of the staff, and the facilities are always in great shape. Short of actually cleaning out your unit for you, they take care of everything - plus their free moving van can really come in handy sometimes!

     


  • 4 out of 5 stars
    I think the service and quality of the storage units is great. The availability to access them is better than most. The pricing is just a lot for what you get with your smaller units.

     


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